Hyatt Regency Mexico City
What Guests Say
Overall, comfortable room, excellent "Club" on the 40th floor that is SO worth paying extra for - it means breakfast is included, and they do free canapes and drinks up there in the early evening. There's enough food that you can make a light supper out of it.
Rhonda
June 2023
the place was sparkling clean. the hospitality of the crew is above expected
Groisman
March 2023
it is beautiful and clean. Great staff. delicious food.
Tatiana
July 2022
Great location, all rooms are renewed! Clean and well maintained! The highest level of quality globally.
Orietta
May 2023
The location was excellent, definitely Polanco is a great neighborhood. The food at the lobby's restaurant was great. All staff members are very accommodating and polite.
Erkmen
July 2023
Absolutely amazing view! The room was very modern and spacious with noiseless AC. If you are hungry, the restaurant offers decent food options, but on the other hand it’s in relatively safe neighborhood, so you can have a nice walk and pay a visit to many great restaurants in the area.
Filip
October 2023
The location was excellent in the Polanco neighborhood. The room was very good, with huge bathrooms and very clean. Breakfast was out of the world. Since we were only vegetarians, the staff made the extra effort to make some vegetarian items every day and serve us. It was really unbelievable.
Dharmesh
July 2024
Staff were very friendly and available at all times if needed. We had a room on a higher floor with a great view of the park and city beyond. The location of this hotel was perfect and nestled into the great Polanco neighborhood. It was very easy to get around and navigate the city plus very close to some museums.
Matthew
October 2024
The hotel is very well located in Polanco, which is very nice and residential and feels very safe. But after visiting Mexico city I think Roma is a better location. The room was comfortable and I booked a room with view to the park which was nice. It is high rise hotel with 40+ floors, and since I dont like elevators, it was always stressing to go up to 20th floor but the elevators are pretty fast. I liked the way room service is ordered, which is like making an online order but then one cant ask questions on what is included or can be taken out. I didnt tour all the facilities but I liked the restaurant downstairs and the coffee shop.
Didinha
January 2023
We loved our “club” room 35th floor view of the park and the daily breakfast buffet on the 40th floor
Campbell
January 2023
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